Wednesday, 11 December 2013

Don’t Take the Wrong Paths to Power

 
Forget the common good – it’s your own good that matters. Seek power, seize it, and hoard it. If you have to bruise egos along the way, so what? No one will care or even remember how you got to the top.
These are tips for career success from Stanford Business professor Jeffrey Pfeffer, who teaches a provocative class called "Paths to Power." Among other things, Jeffrey warns students to avoid getting unduly slowed down by ethics, modesty or ideals. Getting to the C-Suite isn’t a journey for do-gooders, he says, and worse, an overactive conscience can be "dangerous to one’s organizational survival."
Let me say that Jeffrey is a world-class social scientist with 13 books under his belt. But I’m counting on my 40 years as a business leader to tell me what works in the real world; and if it’s about leading an organization to success, I’d bet on my approach over his 99 times out of 100.
His perspective on the no-holds-barred pursuit of power is both seductive and toxic. It can start students on an IV-drip that gets them hooked on getting ahead, even if it means bullying, hubris and ruthlessness. Your very health is at stake, too, he writes in his book Power: Why Some People Have it and Others Don’t. Your “life depends on getting power”: the less power you have, the more stress you’ll be under, and that doesn’t end well.
Pfeffer cites many colorful personalities who have played the power game with legendary tenacity: Steve Jobs, Lyndon Johnson, Robert Moses. But these were individuals who could get away with power-mad behavior. They called their own shots, ran roughshod over former allies, and often stood alone.
Yet few who have worked with teams, or been in leadership roles in modern enterprises would recognize, much less condone, such an extreme approach to leadership. In enlightened businesses, power isn’t grabbed, it’s created and distributed. It’s not hunted down and hoarded, it’s cultivated – by building relationships and developing trust. And it’s not about “appearing competent” as Pfeffer recommends. Rather, it’s about being the best leader and team member you can.
Evolutionary biologists have a thought experiment for the relative power of selfishness versus generosity: two groups are placed on separate islands with no way to communicate. On one island, it’s everyone for himself. On the other, everyone works together to achieve broader goals. Wait a few hundred years, and you’ll find two very different societies – one in a state of constant, near-psychopathic conflict, the other successful and harmonious. As the biologists concluded, “Selfishness beats altruism within groups. Altruistic groups beat selfish groups. Everything else is commentary.”
In the same way, any business, group or team that wants to succeed for the long pull must rely on collaboration, innovation and high productivity – the fruits of sharing power, of teamwork, and of diverse points of view. Enabling people to do their best work generally means distributing power to those who earn it.
You can choose your own “path to power,” and what you do along the way. Here are a few thoughts that I would recommend for your journey:
 
1) First take control – of yourself. Control yourself and your own life choices, then worry about influence with others. Good self-control is the basis for a calm but confident projection of power, one that doesn’t rely on how much status you’ve “secured” in an organization.
 
2) The power of groups trumps that of individuals. Exploiting relationships and playing hardball politics for personal glory is a ticket to tenuous influence. True power comes from treating other people with respect with the understanding that, in return, they’ll grant (and responsibly assume) power. This is a good-faith transaction – a pact – that requires more than one person to agree to it. Watch out when Pfeffer says, Don’t worry about how your efforts to build your path to power are affecting your employer” – you won’t last long in the real world with that attitude.
 
3) Get noticed — but for the right reasons. Superstars do obtain power and influence. But rather than stepping into the spotlight every time something good happens, the most trusted leaders know it isn’t all about them. Their power and influence flow from sharing credit, accepting blame, working hard, being competent, and exhibiting judgment, character and wisdom. It’s impossible not to notice people who operate with that attitude. Pfeffer’s advice that your first responsibility is to ensure that those at higher levels... know what you’re accomplishing is a recipe for eventual alienation.
 
4) Seeking power isn’t bad — ruthlessness is. The ruthless pursuit of power violates a core principle of ethics: Kant’s Categorical Imperative. As Kant put it, "Act only on that maxim whereby you can, at the same time, will that it should become a universal law." In other words, don’t do it yourself if you don’t want everyone else to follow your example. A benighted self-interest is toxic; an enlightened one is empowering.
 
5) You can’t get rid of every scorpion, but you can avoid them. It’s one thing to teach young leaders that power-mad scorpions exist in the business world (they do) but it’s another to teach them to become scorpions. It is good to know how to deal with them, but even better to steer clear of dangerous situations, and leave those who would sting you to deal with their own kind.
 
Pfeffer’s right about one thing: there are a thousand pathways to power and influence. If you are a lone wolf seeking power by any means, you may gain influence for a while at a cost of long-run success, and happiness. Success doesn’t come from stepping on toes and hustling behind backs, but from stepping up, and having peoples’ backs. Exploiting others on a “Paths to Power” quest may get you rolling fast, but it won’t be long before you notice that you’re heading downhill – and taking your team with you.
****

The One Job Interview Question to Get Right

 
When it comes to job interviews, preparation is key. But it’s not always easy for prospective employees to show interviewers who they are, and how well they’ve done their homework. The best chance comes when you’re asked the inevitable – but tricky – open-ended question: “What questions do you have?”
This is an interviewer’s chance to find out how much research you’ve done, how self-absorbed you are, and where your priorities lie.
There are good and bad ways to respond. If you want to mess up what might have been an otherwise successful interview, be sure to ask one of the following:

1. “What will my salary be?” -- followed by the even worse, “And how often do you give raises?
2. “What are your policies regarding vacation, time off, and breaks?”
3. “Can you tell me about your healthcare plan? Will my spouse be covered?”

The first questions reflect a “what’s in it for me?” attitude. The second two are the types of questions more appropriate for human resources than for your valuable time with a decision-maker. There’s plenty of time to learn about these issues if an offer is made.
So instead of asking questions about you, try asking a few about the place to which you may be devoting a great deal of your future time and energy:

1. “How can new employees become familiar with, and begin to contribute to, the culture you’ve developed here?
2. “What’s the most important way that your company differentiates itself from competitors?” (Focus the question on the particular industry you’re in, showing that you’re knowledgeable about the company and its sector.)
3. “What are a few of the most important challenges that the industry is facing, and how is your company going to approach them?
4. “What might I do to add the greatest value to the business?” -- followed by, “What kinds of things can I do to prepare myself for the job?”

These questions reveal three important things: that you know the company has a unique culture; that you understand that a successful business is ultimately about offering something unique to the market, and that you're already imagining yourself as part of a winning team.
If such an open-ended question scares you, don’t let it. If you’re ready, you can transform a challenge into an opportunity, and either get the job offer or get called back for a second interview — where your interviewers will remember how prepared you were for the toughest question of all.
****

Thursday, 5 December 2013

Goal Setting and Motivation Tips

Goal Setting & Motivation Tips "Goals are the fuel in the furnace of achievement."-Brian Tracy
 
Goal Setting
 
Goals are an essential component of success. Without them you have no direction. That is why it is important to make sure you set goals that will help you get to where you want to be.
In order for a goal to be effective it must be:
Something you truly desire.
Beyond what you are currently capable of but within reach.
 
S.M.A.R.T.
Specific
Measurable
Attainable
Return (reason for reaching it)
Time (Can be completed within a reasonable time)
 
Intrinsic and Extrinsic Motivation
 
Intrinsic Motivation
Your desire to achieve your goals comes from within. You want to accomplish the task at hand because you enjoy it. You do what you are doing simply out of enjoyment. Intrinsic motivation typically last longer than extrinsic because you care about what you are doing.
 
Extrinsic Motivation
Your desire to achieve your goals comes from external rewards. Receiving attention, prizes, or scholarships is you main reason for doing what you do. Extrinsic motivation tends to not last as long as intrinsic because once the attention is gone, you have no motivation to continue.
For more fitness and health related information feel free to go to www.iamoptimal.com

“The 7 Habits of Highly Effective People”: I Transformed Myself Into a Fact Finder



This post is part of a series in which Influencers describe the books that changed them. Follow the channel to see the full list.
In 1990, I discovered Stephen Covey’s “The 7 Habits of Highly Effective People" and was transformed.
Now I didn’t wake up the next day and become a more effective person. Hell no.
 
 
 
 
 Instead I discovered I wasn’t a very effective person. Then something worse happened. Even when I tried to incorporate some of the seven habits into my style, my less effective habits got in the way. However, I quickly discovered that none of this mattered. It wasn’t about me becoming highly effective; it was about my candidates.
 
Since I was a full-time recruiter when I first read the book, I quickly realized I could become a better recruiter and assessor of talent by looking for these habits in the people I presented to my hiring manager clients for open jobs. This was the transformation. Some of my hiring manager clients even became better interviewers when I suggested they also focus on these seven core traits.
Late last year I wrote a post that got some good press, a million reads, and offered a way to measure the seven habits during the interview. It even got a Bloomberg TV mention (the post, not me). It was audaciously, but correctly, titled, The Most Important Interview Question of All Time. The technique involves spending 15-20 minutes digging into each of the candidate’s most significant accomplishments. After doing this for 3-4 different accomplishments, the person’s trend of performance and impact over time is revealed. (A full description of the process is included in my book, "The Essential Guide for Hiring & Getting Hired.") As noted, the real skill in using this question is the associated fact-finding involved. After obtaining a complete word picture of the candidate’s major accomplishments, they’re compared to the performance requirements of the job to determine if the candidate is a fit or not.
 
By looking for Covey’s seven habits as part of the fact-finding, it’s easier to separate those who are a reasonable fit and those who are exceptional. Here’s a quick summary on how this can be done for each of the seven habits using the most significant accomplishment question (MSA).
 
Be Proactive. Take the initiative. Don’t wait for things to happen. Make them happen.
As candidates describe their major accomplishments, have them describe where they took the initiative, went the extra mile, exceeded expectations, and did more than required. Patterns emerge revealing the types of work the person finds innately satisfying and motivating. Map this to the performance-based job description to determine best fit.
 
Begin with the End in Mind. Define the outcomes before you create the process.
When I have a candidate describe a major accomplishment, I always ask how the person developed the plan, how they managed against the plan and if they were successful. The best people always begin any major activity with a thorough plan giving full consideration to all of the various alternatives.
 
Put First Things First. Prioritize what’s important, not just react to what’s urgent.
Find out how people multi-task, getting specific examples and details for each MSA. As part of this, determine how the candidate prioritized different activities and how the person balanced competing objectives. Collectively this is all part of the decision-making process.
 
Think Win-Win. Consider the impact on all of the stakeholders; how the person deals with superiors, subordinates and peers; and how the person deals with conflict.
Ignore the generic “I’m a real people person.” Instead dig into how the candidate develops team-based consensus. Get specific examples of when the person persuaded people in other functions, including higher-ranking managers, executives, vendors and customers. Thinking win-win is not about capitulating, but about persuading and convincing others, and being persuaded and convinced.
 
Seek First to Understand, and Then Be Understood. Don’t offer solutions or assume your approach is the best. Understand the problem first.
One of the core MSA questions is: “Can you describe the biggest problem or challenge you’ve ever handled?” As part of the fact-finding, it’s important to find out how the person figured out the root cause of the problem and the process the person used to put together a solution. To best understand this habit, focus on how the candidate reached out to others, modified his or her approach, and achieved group consensus.
 
Synergize. This is team skills on steroids: working with, influencing, coaching and developing people.
Rather than focusing on personality traits to assess team skills, it’s better to find out the types of teams the candidate has been assigned to, participate in, and lead. Those who can “synergize” are typically assigned to important cross-functional project teams far more often than their less “synergistic” peers. During the fact-finding, ask who was on the teams, the person’s role, and why the person was assigned to the team. If these teams are growing in size and importance over time, you’ve found someone who can synergize.
 
Sharpen the Saw. Constant self-improvement is how a person remains current and relevant.
 
 
Ask people how they’ve become better. Be very concerned if they have not taken any proactive self-development action. On the other hand, keep a very open mind to someone who has done something exceptional when they were underemployed or unemployed. These are the diamonds that others have failed to recognize or hire.
Job-seekers should own these habits, and interviewers should focus on them. If you’re into the seven habits, you’ll discover I changed the definitions a bit — but you should appreciate the switch especially if you begin with the end in mind, seek first to understand and then be understood, and think win-win. Collectively, that’s how you sharpen your own saw. Quite frankly, that’s why Stephen Covey’s The 7 Habits of Highly Effective Peopleis transformational.
__________________________________________
Lou Adler (@LouA) is the CEO of The Adler Group, a consulting firm helping companies implement Performance-based Hiring. His latest book, The Essential Guide for Hiring & Getting Hired (Workbench, 2013), covers the performance-based process described in this article in more depth. For more hiring advice join Lou's LinkedIn group and follow his Wisdom About Work series on Facebook.
Photo: Image Source /Getty Images

The Most Important Interview Question of All Time - Part 1

(NOTE - this is not the ONLY question, just the most important. Make sure you check out THE ANSWER (Part 2) post. Part 3 is for job-seekers on how to prepare for the interview.)
Over the past 30+ years as a recruiter, I can confirm that at least two-thirds of my hiring manager clients weren’t very good at interviewing. Yet, over 90% thought they were. To overcome this situation, it was critical that I became a better interviewer than them, to prove with evidence that the candidate was competent and motivated to do the work required. This led me on a quest for the single best interview question that would allow me to overcome any incorrect assessment with actual evidence.
 

It took about 10 years of trial and error. Then I finally hit upon one question that did it all.

 
 
Here’s it is:
What single project or task would you consider the most significant accomplishment in your career so far?
To see why this simple question is so powerful, imagine you’re the candidate and I’ve just asked you this question. What accomplishment would you select? Then imagine over the course of the next 15-20 minutes I dug deeper and asked you about the following.
 
 
 
 
 
 
 
How would you respond? 
  • Can you give me a detailed overview of the accomplishment?
  • Tell me about the company, your title, your position, your role, and the team involved.
  • What were the actual results achieved?
  • When did it take place and how long did the project take.
  • Why you were chosen?
  • What were the 3-4 biggest challenges you faced and how did you deal with them?
  • Where did you go the extra mile or take the initiative?
  • Walk me through the plan, how you managed to it, and if it was successful.
  • Describe the environment and resources.
  • Describe your manager’s style and whether you liked it or not.
  • Describe the technical skills needed to accomplish the objective and how they were used.
  • Some of the biggest mistakes you made.
  • Aspects of the project you truly enjoyed.
  • Aspects you didn’t especially care about and how you handled them.
  • How you managed and influenced others, with lots of examples.
  • How you were managed, coached, and influenced by others, with lots of examples.
  • How you changed and grew as a person.
  • What you would do differently if you could do it again.
  • What type of formal recognition did you receive?
If the accomplishment was comparable to a real job requirement, and if the answer was detailed enough to take 15-20 minutes to complete, consider how much an interviewer would know about your ability to handle the job. The insight gained from this type of question would be remarkable. But the real issue is not the question, this is just a setup. The details underlying the accomplishment are what's most important. This is what real interviewing is about – getting into the details and comparing what the candidate has accomplished in comparison to what needs to be accomplished. Don’t waste time asking a lot of clever questions during the interview, or box checking their skills and experiences: spend time learning to get the answer to just this one question.
As you’ll discover you’ll then have all of the information to prove to other interviewers that their assessments were biased, superficial, emotional, too technical, intuitive or based on whether they liked the candidate or not. Getting the answer to this one question is all it takes.

Job-seekers: How to Answer “The Most Important Interview Question of All Time” – Part 3

1) As an outside recruiter, I never vote on who should be hired. However, by presenting concrete evidence versus fact-less claims, i.e. "not technically strong enough," or “the person just wouldn’t fit,” I’m in a better position to ensure my candidates are assessed objectively.
2) Asking a series of MIQ-like questions to determine the candidate’s trend of performance over time demonstrates consistency of performance in a variety of situations. This is far superior than asking a bunch of random behavioral interview questions.
3) The candidate’s answers to these MIQs need to be compared to a performance-based job description to accurately assess competency, motivation and fit with the actual job requirements. Without some type of performance benchmark like this, most interviewers default to their built-in biases: technical, intuitive or emotional.
4) Top candidates aren’t interested in lateral transfers and don’t want to work for managers who seem like weak leaders. Asking the MIQ demonstrates that the company has high selection standards and that the hiring manager knows exactly how to asses, hire and develop strong people.
As more interviewers use this style of performance-based interviewing, it’s important that job-seekers become fully prepared. Here’s how:
  • Read the Most Important Interview Question of All Time and answer every follow-up question completely for your most significant career accomplishment. Write these down. Although it will take some time to do this properly, you’ll be more confident during the actual interview.
  • For each of your past jobs summarize your other big accomplishments. Pick 3-4 and describe these in two or three sentences each, include dates, facts, and specific performance details. Use the list of follow-up questions in the MIQ for ideas of what’s important.
  • Based on these accomplishments pull out your big strengths (4-5) and a few weaknesses. Tie each one to a specific accomplishment writing down a few extra details. Use a specific example from one of the accomplishmentrs to demonstrate each strength. For each weakness, describe how you overcame it, and how you’re dealing with it today. Describing weaknesses this way demonstrates that you're a person who can be coached and wants to become better. Saying you don't have any weaknesses means you can't become better.
  • For practice, have someone ask you to describe each of the major accomplishments. Spend 1-2 minutes providing a good summary of each one. It’s critical that you talk at least one minute, and no longer than three. Short answers are too vague, and long answers are too boring.
  • Practice describing each strength with the example. These should each be about one minute each. The examples are what interviewers remember, not general statements.
  • Don’t try to fake this stuff. Everything must tie together. Writing everything down and practicing it is essential. Don’t take any shortcuts.
  • If the interviewer doesn’t ask you the right questions, ask the person to describe some of the critical challenges involved in the job. Ask for details like those in the sub-questions to the MIQ. Then give your best comparable accomplishment.
For more on how to prepare properly, check out my post on how to Use Solution Selling to Ace the Interview. Caution: doing this as described will not help you get a job you don’t deserve, but it will help you get one you do. Good Luck!
http://www.linkedin.com/today/post/article/20130128185005-15454-job-seekers-how-to-answer-the-most-important-interview-question-of-all-time-part-3

 

"How to Win Friends and Influence People": It's Famous for a Reason


This post is part of a series in which Influencers describe the books that changed them. Follow the channel to see the full list.
There have been many books that have left a lasting impression on me, from being a detective with Enid Blyton’s The Famous Five and The Secret Seven series to the business reads of Seth Godin and Richard Branson. But the one first and foremost in my mind was written back in 1936 and entitled “How To Win Friends and Influence People”, by Dale Carnegie. More than 17 million copies and 75+ years later, you will still find it in the Amazon top 100 today. An absolute gem and in fact the start of the self-help explosion in books.
I first picked it up about 10 years ago, largely because of its fame. I figured it must be good. It is.
Yes it tells you all the things you are supposed to do when meeting someone new for the first time and indeed how to build on that, but for me it is a little more than that, and I have read it several times. Each time I read it, I underline a little bit more and dog-ear the top right-hand page corners. You have to read the physical book for this one rather than an electronic version. It’s just not the same.
It made me realize that the obvious is not always that obvious and in fact very few people communicate with others in the way that they themselves would like to be communicated to. That has stuck with me, giving me direction in my own business when social media platforms such as LinkedIn and Facebook came along because the principles in his book are transferable and just as important when talking to others online as face-to-face offline.
Social media is just about chatting with people, sometimes large amounts of people. We tend to forget that we still need to use the same communication skills we use offline, and rightly or wrongly as a sign of the digital times, we rarely do.
Dale had many principles in his book, with probably the best-known ones being:
  • Smile – the expression one wears on one's face is far more important than the clothes one wears on one's back.
  • Use a person’s name – it’s the sweetest sound to that person in any language
  • Be a good listener – people are 100 times more interested in themselves and their wants and problems than they are in your problems.
I am sure that because of his book, my own direction has changed over the last 18 months or so and now I see it as part of my role in life to encourage others to go back to communicating with each other like we used to, getting to know more people in more detail.



The Say Hello Project was born from this direction, a national day I organized back in October with the primary function to encourage as many people as possible to talk to 5 people they did not know but came into contact with on the designated day. Starbucks New Zealand got behind the initiative and we went out on the street saying hello to random people and handing out coffee. All in all, it was a great day, but next year will be even bigger and better with heaps more exposure and involvement from other big brands.
My own book Start with Hello has its internal layout based on Dale’s book, splitting the book into parts, using real life stories to illustrate points, including “in a nutshell” quick reminder points at the end of each chapter and creating easy-to-follow principles. I hope my book is still around and going strong in 77 years after helping millions of people!
If you have never read Dale’s book, put it on your “to read” list, and if you have already read it, do read it again because there will be things that resonate with you now that didn’t perhaps before. You might even find something that changes the direction of your life too.
I do hope you follow my posts in the future.

http://www.linkedin.com/today/post/article/20131119122118-33236097--how-to-win-friends-and-influence-people-it-s-famous-for-a-reason?trk=levy-megaphone-2

The Top 10 Books For Professionals


Books make great gifts, but they’re even more meaningful with a story behind them.
This month, over 60 of the most powerful figures in business shared the one book that got them where they are, and described how reading it transformed them professionally and personally. “The Book That Changed Me,” November’s feature series of Influencer posts on LinkedIn, amounted to a library of life-altering books. Some were inspirational, some serious, and others downright silly. But they all had a profound impact on the lives of leaders, among them Virgin founder Richard Branson, executive recruiter James Citrin and GE CMO Beth Comstock.
LinkedIn’s members enthusiastically participated in the series, and added another shelf to that library. Your responses in the comments and on social media layered new meaning onto some Influencer favorites and offered a whole new selection of great books.
Now, we’ve developed a list of pivotal reads that the LinkedIn community recommends. To assemble it, we looked across the list of Influencer posts for the books that members talked about the most, and the books with which members were most engaged. Then we added in the books Influencers didn't mention but members rallied around. Below, you’ll find the top ten books that LinkedIn members and Influencers say changed their lives.
 
 
One book resonated particularly loudly with the LinkedIn network: Doris Kearns Goodwin’s Lincoln biography “Team of Rivals,” which Influencers Giovanni Colella, CEO of Castlight Health, and Phyllis Wise, Chancellor of the University of Illinois at Urbana-Champaign, both say made a profound difference in who they are as professionals. LinkedIn member Patricia Sullivan-Taylor agreed, responding:
Rather than attempt to ignore his weaknesses, he chose to place people around him that were a good complement to his skills. I've discovered this is both a good rule for business and marriage.
The ten most buzzed-about books for professionals
1. "Mandela's Way: Lessons on Life, Love, and Courage" by Richard Stengel
LinkedIn Member Pramod Kumar Srivastava on Stengel's book:
He saw the innate hidden aspirations in his people - to be equal.
2. “The 7 Habits of highly Effective People” Stephen R. Covey
LinkedIn member Inna Stelmukh:
Often common sense is hidden in the routine, and therefore when someone like Mr. Covey brings it to the surface again, it starts making even more sense.
3. “The Alchemist” Paolo Coelho
LinkedIn Member Charles Hurst:
The journey of Santiago and following his personal legend has changed the way I look at my life.
4. “How to Win Friends and Influence People” Dale Carnegie
LinkedIn Member Barney P. Popkin:
Understanding your customer in depth is a brilliant yet obvious and often overlooked concept.
5. “Atlas Shrugged” Ayn Rand
LinkedIn Member Donna Greiner:
[Rand] was a bit ahead of her time, but also very much a woman of her time. There is much to admire about her, and also much to disagree with.
6. “Les Miserables” Victor Hugo
LinkedIn Member Chris Burton:
It teaches us the importance of justice, redemption, words with actions, commitment and endurance, faithfulness and love. And it's a great story.
7. “As a Man Thinketh” James Allen
LinkedIn member Erika Powell-Burson:
It's a short, pithy read, advocating a change in thought process to change outcome...I sing its effectiveness whenever I can!
8. The Bible
LinkedIn member Sam Lee:
The proverbs are full of incredible wisdom regarding how to conduct yourself in your personal and business life.
9. “Think and Grow Rich” Napoleon Hill
LinkedIn member Talha (Terry) Husayn:
Nothing has changed me more ...I would be grinding away in medical school if it wasn’t for Napoleon Hill.
10. "Team of Rivals" Doris Kearns Goodwin
Lincoln’s understanding of people, of the necessity to listen, to bring divergent opinions into the conversation and take decisive action … are all things we should learn.